Certainly! Here’s a refund and return policy for Sparkle Bazar’s products:
At Sparkle Bazar, we are committed to providing our customers with the highest quality products. However, we understand that there may be instances where you are not completely satisfied with your purchase. In such cases, we offer a comprehensive return and refund policy to ensure your satisfaction.
Returns Eligibility:
- What can be returned? If you haven’t used the item and it’s still in the original packaging, you can return it.
- Condition: The product must be unused, unopened, and in the same condition as when you received it.
Replacements
- Eligibility: You can request a replacement for products that are defective, damaged, or incorrect. The request must be made within 7 days of receiving the order.
- Damaged Products: If your product was damaged during delivery, you can get a replacement. Please take a video while opening the package. You must inform us within 7 hours of delivery. Without video proof, we cannot accept replacement requests.
- Other Issues: You can ask for a replacement if the product is defective, damaged, or not what you ordered. You have 7 days after receiving the item to request this.
- Condition for Replacement: The item should be unused, in its original packaging, and have all tags attached. Items that have been used, altered, or washed cannot be replaced.
How to Request a Replacement
You must have to request us for replacement from here
- Review: Once you submit your request, our team will review it within 48 hours.
- If Approved: We will arrange to pick up the original product and send out a replacement as soon as possible.
- Shipping: We offer free shipping for all replacements within India.
Contact Us:
If you have any questions or concerns about our return and refund policy, please don’t hesitate to contact our customer service team at sparklebazarhelp@gmail.com. We are here to assist you and ensure that you have a positive experience with Sparkle Bazar products.
Thank you for choosing Sparkle Bazar. Your satisfaction is our top priority.